Contact

Contact DramaSub

The fastest way to reach the DramaSub team is email. Write to admin@dramasub.asia and we will get back to you by email.

What to include in your message

  • The page or tool you were using, with the full URL if possible.
  • What you expected to happen and what happened instead.
  • The email address on your DramaSub account, if you have one.
  • For subtitle problems: the file, the source language and the target language.

Common reasons to contact us

Product support

  • Uploads, transcription or translation not working as expected
  • Questions about the 3 free full translations or prepaid packs
  • Help with a subtitle file you downloaded from DramaSub

Feedback and bug reports

  • Something on the site looks broken or reads wrong
  • A tool feature you wish existed
  • Subtitle quality issues — include the file and the language pair

Business and other enquiries

  • Partnership or integration questions
  • Content corrections on a guide or glossary page
  • Rights holders with questions about how the tools are used

Other ways to reach us

Please do not send video files or subtitle files as email attachments — large files will not arrive. Use the upload tools on the site, then describe the problem in your email.

Policies